Project overview

Analyzed telecom customer data to identify churn drivers (26% rate) using Power BI and proposed retention strategies.

Video walkthrough

Dashboards

Use the cards below to view dashboard screenshots. Tap/click a card to open the full-size image in a new tab.

Overview dashboard
Churn drivers

Churn Demographics

Cohorts

Groups and Categories

Model performance

Unlimited Plan

Page 5

International Calls

Page 6

Contract Type

Page 7

Overview

Page 8

Payment and Contract

Page 9

Insights

Download report (PDF): Open report (PDF)